TikTok Comments Not Showing – How to Fix (Android & iPhone)

 

Introduction

Many users of TikTok sometimes experience a frustrating issue where comments do not appear under videos.

You might notice problems such as:

• comments section showing blank

• comments failing to load

• comments disappearing suddenly

• the comment button not working

Even when the video loads normally, the comment section may remain empty or show an error message.

This issue can occur on both Android and iPhone devices and is usually caused by temporary app glitches, connection problems, privacy settings, or server issues.

Fortunately, there are several simple solutions that can help restore the comment section quickly.

Why TikTok Comments Are Not Showing

Several factors can cause comments to disappear or fail to load.

Common reasons include:

• unstable internet connection

• temporary TikTok server issues

• corrupted app cache

• outdated TikTok app

• comment restrictions on the video

• privacy settings limiting comments

Sometimes the problem also happens when the app fails to load certain features correctly.

For example, users experiencing video loading problems may also see missing comments. If videos fail to load, you can check our guide on how to fix TikTok couldn't load video errors.

How to Fix TikTok Comments Not Showing

Below are several proven solutions that often resolve this issue.

1. Refresh the TikTok App

Sometimes comments fail to appear due to a temporary loading error.

Try this first:

1. Close the TikTok app completely

2. Wait a few seconds

3. Reopen the app

This refreshes the connection between your device and TikTok servers.

2. Check Your Internet Connection

A slow or unstable connection may prevent comments from loading properly.

Try the following:

• switch between WiFi and mobile data

• restart your router

• move closer to the WiFi source

Once the connection improves, reload the video again.

In some cases, TikTok may show connection-related errors that prevent comments and videos from loading. If the app reports network issues, check our tutorial on how to fix TikTok no internet connection on mobile devices.

3. Clear TikTok Cache

Over time, temporary files stored by TikTok may become corrupted.

Clearing the cache can fix many loading issues.

Steps for Android:

1. Open Settings

2. Tap Apps

3. Select TikTok

4. Tap Storage

5. Choose Clear Cache

After clearing cache, restart the app.

4. Check Comment Settings

Sometimes comments are disabled by the video creator.

If the comment section is turned off, you will not see any comments.

Creators can restrict comments for:

• friends only

• followers only

• no one

In these cases, the issue is not related to your device.

5. Update TikTok

Running an outdated version of TikTok may cause bugs affecting comments and other features.

To update the app:

1. Open Google Play Store or App Store

2. Search for TikTok

3. Tap Update

Updating the app often resolves many performance issues.

6. Disable VPN or Private DNS

VPN services can interfere with TikTok connections.

If you are using a VPN:

1. Turn it off temporarily

2. Restart the TikTok app

3. Check if comments appear

This simple step solves the issue for many users.

7. Restart Your Phone

Restarting your phone clears temporary system problems that may affect apps.

Steps:

• hold the Power button

• select Restart

After the device turns back on, open TikTok again.

Sometimes TikTok may display unexpected errors while loading certain features. If you see a warning message in the app, you may want to follow our guide on how to fix the TikTok something went wrong error.

8. Reinstall TikTok

If the issue continues, reinstalling the app may help.

Steps:

1. Uninstall TikTok

2. Restart your phone

3. Download TikTok again from the app store

4. Log back into your account

Reinstalling removes corrupted files and resets the app.

Tips to Prevent TikTok Comment Issues

To reduce the chance of comments disappearing again, follow these tips:

• keep TikTok updated

• clear cache occasionally

• maintain a stable internet connection

• avoid unreliable VPN services

• restart your device regularly

These simple habits help maintain smooth app performance.

Frequently Asked Questions

Why are TikTok comments not loading?

This usually happens due to network problems, corrupted cache files, or temporary server issues.

Refreshing the app or clearing cache often fixes the problem.

Why do some videos have comments but others do not?

Some creators disable comments or restrict them to certain users.

In those cases, comments will not appear even if the app works normally.

Can TikTok server problems hide comments?

Yes. When TikTok servers experience issues, features like comments, likes, or messages may temporarily stop working.

Will reinstalling TikTok fix comment issues?

Reinstalling can help if the problem is caused by corrupted app files.

Conclusion

When TikTok comments are not showing, the issue is usually caused by connection problems, temporary app glitches, or privacy settings.

Most users can fix the problem by refreshing the app, clearing cache files, checking internet connections, or updating TikTok.

By following the steps above, you should be able to restore the comment section and continue enjoying videos on TikTok without interruptions.

Upload problems can also affect other TikTok features. If your videos get stuck while publishing, you can read our guide on how to fix TikTok stuck on processing video upload.